Rivergum Homes is committed to protecting the privacy of individuals. The policy set out
below explains the way in which Rivergum Homes will use, manage and protect your
personal information in accordance with Australian privacy laws.
1. Definitions
"We", "us", and "Our" means subsidiaries, related bodies corporate or related entities (within
the meaning given in the Corporations Act 2001) of Rivergum Homes and its respective
employees, agents and independent contractors.
“Personal information” has the same meaning as found in section 6 of the Privacy Act 1988.
“Third Party” means any person, corporation or entity not related to Rivergum Homes.
"You" and "your" means the user of, or visitor to the Website or person or corporation who
contacts us via postal, electronic, telephone or other means of communication.
"Website" means this Rivergum Homes website and any links available from or within the
Website, but does not include any external websites or links to external websites not
belonging to or controlled by Rivergum Homes its subsidiaries, related corporations or
entities.
2. Your Privacy
2.1 Unless you state to the contrary, you acknowledge and expressly consent to the use or
disclosure of your personal information including you name, address, email address
and other information you provide to us as provided for in this privacy policy.
2.2 You acknowledge that any information collected by us has been knowingly provided
by you at your sole discretion, and you understand the terms herein on which that
information has been collected and disclosed.
3. Collection of Information
3.1 We may collect personal information from you including your name, address,
telephone number and email address when you knowingly provide us with
information when you visit our website, enter into a competition or promotion, deal
with our related entities, participate in a survey, or any ‘after sales’ follow-ups.
3.2 Our Website contains an electronic mailing list, which is an “opt-in” service. This
means we will not add email addresses to the mailing list without your prior consent.
You can only be added to our Website mailing list if you, or someone in control of
your email account, chooses to receive email from us.
3.3 If we ask for your information and you do not provide it to us, we may not be able to
answer any requests you may make to us.
3.4 When browsing our Website we may collect information in connection with your web
browser including:
3.4.1 Your IP address;
3.4.2 The type and version of your browser;
3.4.3 The pages that you visit on our Website;
4. Use of your information
4.1 Any personal information that you submit to us whether by electronic, postal,
telephone or any other method may be used by us for the following purposes:
4.1.1 promotion and marketing by us;
4.1.2 for the purpose of gathering statistics;
4.1.3 to monitor the quality and service of our Website; and
4.1.4 to better help us understand your needs in relation to our products and services.
4.2 We may choose to contact you by postal, electronic, telephone or any other
convenient method.
5. Disclosure of your information
5.1 From time to time we may disclose your information as permitted by law to our
related entities for the purpose of marketing and promotion.
5.2 Unless required or authorised by law we will not disclose your personal information
that you submit to us to any Third Party.
5.3 We will never publish your personal information on our Website, any public listing or
directory or in any of our promotional material without your express consent.
6. Your information
6.1 You can access and request correction of any personal information about you if it is
inaccurate, incomplete or out of date.
6.2 If you no longer want to receive communication from us you may request us to delete
your personal information.
6.3 Any requests for access to or deletion of your information must be made directly by
you by contacting us at the details set out below.
6.4 We may require you to verify your identity before we grant any of the
abovementioned requests.
6.5 We will make reasonable endeavours to ensure that the personal information we
collect is accurate, complete and up-to-date.
6.6 We will make reasonable endeavours to protect your information from misuse, loss,
unauthorised access, modification or non authorised disclosure.
7. Sensitive Information
7.1 We will not collect, use or disclose sensitive information (for example racial or ethnic
origin, political or trade association membership) except with your express consent or
in the circumstances permitted in the Australian Privacy legislation.
7.2 In circumstances where we do collect sensitive information, we may collect this
information for marketing purposes or to help us provide improve our goods and
services to better meet the needs of our customers.
8. More on Privacy
8.1 You can obtain further information about privacy in Australia and the protection of
your personal information on the Australian federal Privacy Commissioner’s website
www.privacy.gov.au
9. Contact Us
Please contact us if you have any concerns over the way we manage your personal
information, or if you do not wish to receive any future communications from us.
Head Office
90 Henley Beach Road Mile End,
South Australia 5031
Phone: 08 8150 6000
Fax: 08 8351 7703
Email: rivergum@rivergumhomes.com.au
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